Returns & Exchanges
Due to the perishable nature of our fresh meal prep products, we cannot accept physical returns; however, we are committed to ensuring your complete satisfaction with every order. If there is an issue with the quality or accuracy of your delivery, please contact our support team within 24 hours of receipt for a resolution.
Inspect Your Order
Upon delivery, immediately check your meals for any damage, seal compromises, or missing items to ensure everything meets our quality standards.
Document Issues
If you notice a problem, take clear photos of the packaging and the specific product in question to help our team verify the claim.
Contact Support
Email our customer service team at support@hummusfit.com with your order number and the photos of the affected items within 24 hours.
Receive Resolution
Our team will review your request and provide a credit to your account or a replacement for any verified quality concerns or shipment errors.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing